FAQ - ADA Website Compliance

Course Presentation

Course Questions

This page addresses many of the common questions about the course.

You are welcome to contact Kris at info@adacompliance.net with any additional questions you have.

What is the objective of the ADA Compliance Course?

The objective is to significantly reduce the risk of “ADA website” litigation for website owners.

This is accomplished by providing website owners with practical, straightforward instructions that they can give their web content personnel.

Once the instructions are implemented, website owners will have addressed the accessibility issues that are most commonly claimed in litigation and thereby significantly reduce their risk.

Who is the ADA Compliance Course for?

This course is for anybody who wants to prevent “ADA website” litigation for websites they own, control, manage, or assist with. This course will help any size organization – from a sole proprietor to a large corporation:

Small businesses
Entrepreneurs
Web design agencies
Non-profits
Associations
Corporations

This course is designed so that you can give it to your web teams (e.g., developer, content manager, designer, contractor, etc.).

Who is the creator of the ADA Compliance Course?

Kris Rivenburgh created the ADA Compliance Course.

Kris is an attorney and the author of The ADA Book. Kris is also the founder of Accessible.org.

Kris Rivenburgh has researched and written about digital accessibility and ADA compliance for five years. Kris’s work has been cited by Verizon.com, MN.gov (Minnesota), Syr.edu (Syracuse), Illinois.edu, and Yahoo Small Business. Kris’s guides have also been published in Bloomberg Law.

Kris has worked with numerous entities – from small businesses and non-profits to large corporations to provide affordable accessibility services including WCAG 2.1 AA audits, PDF remediation, user testing, and custom accessibility statements.

How long is the ADA Compliance Course?

Reading the course and watching the videos will take approximately 2 hours to 2 hours and 30 minutes.

Will my team really be able to implement the instructions?

Yes, this course was designed for website owners to give to their team.

All lessons are direct and written so that the reader can take action.

Are code examples provided?

Yes, code examples are used throughout the course.

Examples include code with and without ARIA.

Do the instructions cover examples for every single custom element?

No, the course will tell you exactly what you need to do and we do provide examples for the most common elements, but your developer will need to be able to apply the instructions to your custom elements.

However, we do link out to extremely helpful resources that will guide your developer.

Is this course comprised of manual-only remediation instruction?

Yes, we only provide instructions for the genuine, manual remediation or fixing of accessibility issues.

At no point in this course are there instructions for installing an app plugin, widget, overlay, toolbar, software, etc.

This is because these “solutions” do not work.

Automated “solutions” do not make your website accessible or ADA compliant.

How does the ADA Compliance Course work?

Once you complete checkout, you will be given a login.

You will give that login to your web personnel to begin the course.

As your team goes through the course, they will be able to immediately take action.

Will this course make my website WCAG 2.1 AA conformant?

No, this course only covers the most commonly claimed accessibility issues in litigation.

However, the accessibility issues covered in this course are all found in the Web Content Accessibility Guidelines (WCAG).

Remediating these issues will likely enable you to make a genuine case that your website provides meaningful access, which is the actual legal standard.

Does this course provide legal advice?

No. This course provides general, practical information to significantly reduce any entity’s exposure to website accessibility litigation.

Additionally, no support provided will offer legal advice in any way, shape, or form. We always recommend you contact an attorney for any legal matters.

What are the cheatsheets?

The cheatsheets are downloadable PDFs that distill the course content down to the essentials.

These cheatsheets provide a quick map to keep your team on track and moving through what needs to be done.

Your team will have:

to-do checklists
prioritization of issues
quick issue summaries
role assignments

Does the ADA Compliance Course come with support?

Once you become a member of the ADA Compliance Course, you can purchase an accessibility support subscription for $99/month or $199/month.

Support is provided through email and the $99 subscription gives you 30 minutes of email support while the $199 subscription gives you 60 minutes of email support.

Think of the course as a Costco membership that gives you access to benefits of the Costco warehouse. Similarly, once you buy the ADA Compliance Course, you can purchase our support.

Support subscriptions are billed every three months and you can cancel at anytime.

We will not login to your website, FTP server, web host, etc.

Each email usually uses 10 minutes of support credit unless the request requires more time.

Sales Questions

Why are there different prices for the course?

The $299 price is for small businesses with 1-5 people using the course.

The $499 price is for medium-sized organizations with 6-10 people using the course.

For larger organizations or agencies with clients, contact me about pricing at info@adacompliance.net.

How many of my own websites can I use this course for?

You can use the ADA Compliance Course for as many of your websites as you’d like.

For example, if you own three Shopify websites, you can use the ADA Compliance Course for all three.

Can I give this course to my clients or members?

No, your ADA Compliance Course membership does not extend to your clients or members or any other websites that are not your own.

Example 1: You can not run a web design agency and give the ADA Compliance Course to your clients.

Example 2: You can not run an association and give the ADA Compliance Course to your members.

Can I use this course for my clients?

Yes, agencies can purchase this course to use on their client websites under an agency plan.

For example, you run a web design agency and use the ADA Compliance Course to make changes to your client websites.

Do you offer a referral program?

Yes, contact info@adacompliance.net to ask about our referral program. We offer commissions for referring others to the ADA Compliance Course. In the email include details and information on how you will promote the ADA Compliance Course, including the specific websites, channels, and platform you will promote the course on.

You agree not to spam or promote the ADA Compliance Course in any unethical or questionable manner.

Do you offer refunds?

Refunds will be considered on a case-by-case basis, but the general policy is to decline refund requests because it is inequitable for someone to gain access to course material and then decide later to retract payment.

This rationale is similar to the idiom, “you can’t have your cake and eat it too”.

This course delivers exactly what is promised in marketing and sales materials, if not more (because the course is being improved on an ongoing basis).

Moreover, this course is created by Kris Rivenburgh. Kris is the author of The ADA Book (available on Amazon) and his landmark article on the subject matter, ADA Compliance for Websites in Plain English, has been viewed over 265,000 times.

Additionally, Kris’s WCAG 2.1 AA checklist and guide and Kris’s accessibility statement template are excellent examples of Kris’s quality of work.

If you have any pre-sales questions, email info@adacompliance.net.

What are the terms and conditions of using the ADA Compliance Course?

For more information on copyright and use, read the terms and conditions page.

Legal action may be taken against anyone who violates these terms and conditions and/or infringes upon the copyright.

You may not use this course beyond the uses outlined above.

Email me at kris@adabook.com if you have any questions about use of the ADA Compliance Course.