FAQ

How can I access my course after purchase?

The best way to access a course is by going directly to the link to the first lesson. Here are the links:

WCAG Course

ADA Compliance Course

WordPress Accessibility Course

Accessibility Audit Course

ADA Compliance for Web Agencies

What is the difference between the courses?

Each of our courses are distinct from one another. While there may be some overlap in topics discussed, each course is a standalone course that can complement other courses. Here is what to expect from each course:

WCAG Course

The WCAG Course has everything you could want for WCAG training. The WCAG Course fully explains all of the requirements in the Web Content Accessibility Guidelines in plain English. There are individual lessons for all WCAG 2.0 AA, WCAG 2.1 AA, and WCAG 2.2 AA success criteria.

The WCAG Course not only explains WCAG, but it also contains numerous supplemental resources including downloadable cheatsheets and Excel spreadsheet checklists.

ADA Compliance Course

The ADA Compliance Course is designed specifically to help website owners prevent website accessibility lawsuits. The ADA Compliance Course lays out step-by-step instructions on what accessibility issues to fix, what order to fix them in, and exactly how to fix them with model code examples to work from.

WordPress Accessibility Course

The WordPress Accessibility Course was created specifically for website owners using the WordPress content management system (CMS) to train their team on accessibility considerations and adjustments for WordPress websites.

WCAG requirements always remain the same regardless of platform, but the way you make your website’s content and functionality may change based on the platform or website builder you’re using. This course focuses in on accessibility for the WordPress CMS.

Audits 101 Course

Audits 101 teaches you how to conduct a basic website accessibility audit. We cover the audit process step-by-step including:

  • how to create an audit report
  • how to think about WCAG when auditing
  • how to find accessibility issues
  • how to use a screen reader
  • how to test keyboard navigation

ADA Compliance for Web Agencies

ADA Compliance for Web Agencies teaches digital agencies how to leverage WCAG expertise and accessibility in a marketplace that increasingly demands WCAG 2.1 AA conformance. The course features valuable contract language templates to help agencies contract for ADA compliance and website accessibility.

Who are the courses for?

Our courses are for any organization that needs help with accessibility and compliance. We have already helped numerous types of entities including:

  • Individuals
  • Small businesses
  • Public entities
  • Governments
  • Web design agencies
  • Web development agencies
  • Non-profits
  • Associations
  • Companies
  • Corporations

Our students aren’t just in the United States. We also have international students – including digital teams – from around the world who participate in our training.

How long are the courses?

Each course can take more or less time depending on various factors including what speed you play the videos on. Here are time ranges you can expect to complete each course.

  • WCAG Course: 3 to 8 hours
  • ADA Compliance Course: 2 to 4 hours
  • WordPress Accessibility Course: 1 to 2 hours
  • Audits 101 Course: 4 to 8 hours
  • ADA Compliance for Web Agencies: 1 to 2 hours

Will I be able to access my course immediately after purchase?

Yes, as soon as you purchase a course, you will have immediate access to the lessons.

Is there an annual subscription for the courses?

No, all course are a one-time purchase. Once you purchase a course, you have access to all of the lessons, course materials, downloads, and updates for life.

Will the courses help me with compliance?

Yes, material compliance with almost all digital accessibility laws and regulations centers around WCAG 2.1 AA conformance.

Our courses use WCAG 2.1 AA as a starting basis for the course material.

This means our courses can help with compliance for numerous laws including:

  • ADA Title I
  • ADA Title II
  • ADA Title III
  • Section 504 (including new HHS web rule)
  • Section 508
  • HB21-1110
  • EN 301 549
  • AODA

Our courses can also help with compliance with the California Unruh Act and New York State and City Human Rights Laws.

Who is the creator of the courses?

Kris Rivenburgh created the ADA Compliance Course.

Kris is an attorney and the author of The ADA Book. Kris is also the founder of Accessible.org.

Kris Rivenburgh has researched and written about digital accessibility and ADA compliance for five years. Kris’s work has been cited by Verizon.com, Yahoo Small Business, MN.gov (Minnesota), Syr.edu (Syracuse), and Illinois.edu.

Kris’s ADA compliance and website accessibility guides have also been published in Bloomberg Law and Kris was quoted by The Economist.

Kris has worked with numerous entities – from small businesses and non-profits to large corporations to provide affordable accessibility services including WCAG 2.1 AA audits, PDF remediation, user testing, and custom accessibility statements.

How can I purchase a course?

You can purchase our courses directly through our website. Simply select the course you are interested in, add it to your cart, and proceed to checkout.

Are there any prerequisites for the courses?

There are no prerequisites for our courses. They are designed to provide full explanations in plain English that can help anyone – from beginner to expert – understand the lessons.

Can I get a certificate after completing the WCAG Course?

Yes, when you complete the WCAG Course, you are eligible for an ADACompliance.net certificate of completion.

Is live group training available?

Yes, we offer group training options for organizations. Contact us for more details on group rates and customization options.

What if I have technical issues accessing the course?

If you encounter any technical issues, our support team is available to assist you. You can contact us at info@adacompliance.net and we will reply back as soon as possible. Usually within 1-2 hours on weekdays.

Do the courses ever recommend a widget?

No, we only provide instructions for the genuine, manual remediation or fixing of accessibility issues.

At no point in this course are there instructions for installing an app plugin, widget, overlay, toolbar, software, etc.

This is because these “solutions” do not work.

Automated “solutions” do not make your website accessible or ADA compliant.

Will the ADA Compliance Course cover full WCAG 2.1 AA conformance?

No, this course only covers the most commonly claimed accessibility issues in litigation.

However, the accessibility issues covered in this course are all found in the Web Content Accessibility Guidelines (WCAG).

Remediating these issues will likely enable you to make a genuine case that your website provides meaningful access, which is the actual legal standard.

The WCAG Course works as the perfect complement to the ADA Compliance Course. Once you finish the ADA Compliance Course, we recommend picking up with the remaining success criteria found in WCAG 2.1 AA as explained in the WCAG Course.

No.  Our cases may contain practical and general information on the law or legal landscape, but we don’t offer legal advice. Consult your attorney for legal advice specific to your situation.

Additionally, no support provided will offer legal advice in any way, shape, or form.  We always recommend you contact an attorney for any legal matters.

What are the downloadable items?

Depending on what course you purchase, you’ll have access to valuable downloadable PDFs, Word docs, and Excel spreadsheets.

These downloads are yours to use as a part of the course.

However, note that we retain the copyright to all course material so you may not resell, profit from, or give away our course materials in any way.

For example, you may not give our spreadsheet checklist away in your email newsletter.

For example, you may not sell your own training that includes access to our Word template.

However, you may use our materials for internal use such as your accessibility coordinator sharing our checklist with other team members.

Sales Questions

How do licenses work?

Some of our courses are available for purchase with multiple licenses, perfect for groups or teams. The course content remains the same, but you can choose a license package that fits the size of your group.

Example:

If you want to train your entire office of 10 people on WCAG, you can purchase the 10-license package for the WCAG Course.

How It Works:

  • When you purchase a multi-license package, you will receive individual logins for each license. This allows each team member to access the course independently.

For larger teams or agencies with clients, contact us about pricing at info@adacompliance.net.

How many of my own websites can I use the courses for?

You can use our courses for as many websites as you own.

For example, if you own three Shopify websites, you can use the ADA Compliance Course for all three.

Can I give this course to my clients or group members?

No, you cannot purchase a course and then give it to others, either for free or for purchase.

Example 1: You run a web design agency. You can not give the ADA Compliance Course to your clients.

Example 2: You lead an association. You can not give the ADA Compliance Course to your members.

Example 3: You purchase the ADA Compliance Course. You can give it to your digital team members for purposes of working on your website.

What are the terms and conditions of using the courses?

For more information on copyright and use, read the terms and conditions page.

Legal action may be taken against anyone who violates these terms and conditions and/or infringes upon our copyright.

Email info@adacompliance.net if you have any questions about use of the courses.

Other Questions

If you have a question not answered above, email info@adacompliance.net and we will respond immediately.